Introduction

D.L. Starr Enterprises Inc. (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dlstarrenterprises.com (the “Site”) or engage with our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

1. Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Request a consultation or estimate through our contact forms
• Send us an email or call our office
• Submit a service inquiry or project request
• Subscribe to our newsletter or marketing communications

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Project address or location
• Service needs and project details
• Any other information you choose to provide

2. Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity through cookies and similar tracking technologies:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, referring website
• Location Information: General geographic location based on IP address

3. Information from Third Parties

We may receive information about you from:

• Social media platforms (if you interact with our social media pages)
• Business partners and contractors (if they refer you to us)
• Public records (for licensing and compliance verification)

How We Use Your Information

We use the information we collect for the following purposes:

Business Operations

• Process and respond to your inquiries, consultation requests, and estimate requests
• Provide, maintain, and improve our services
• Communicate with you about your projects and our services
• Manage our business relationships with contractors and suppliers

Marketing and Communications

• Send you newsletters, promotional materials, and service updates (with your consent)
• Inform you about new services, special offers, and company news
• Respond to your questions and provide customer support

Analytics and Improvements

• Analyze how visitors use our Site to improve functionality and user experience
• Monitor and analyze usage patterns and trends
• Conduct research and analytics about our services

Legal and Safety

• Comply with legal obligations and licensing requirements
• Protect our rights, privacy, safety, and property
• Prevent fraud and abuse
• Enforce our Terms of Service

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through our cookie consent banner.

Types of Cookies We Use

1. Necessary Cookies (Required)

These cookies are essential for the Site to function properly. They enable core functionality such as:

• Security and authentication
• Network management
• Accessibility features
• Cookie consent preferences

These cookies do not require your consent under GDPR as they are strictly necessary for the Site’s operation.

2. Functional Cookies (Optional)

These cookies enhance your experience by enabling:

• Content sharing on social media platforms
• Collection of feedback and reviews
• Integration with third-party tools and features
• Remembering your preferences and settings

3. Analytical Cookies (Optional)

These cookies help us understand how visitors interact with our Site by collecting information about:

• Visitor count and traffic sources
• Pages viewed and navigation patterns
• Bounce rate and session duration
• Device and browser information

We may use services like Google Analytics for this purpose.

4. Advertisement Cookies (Optional)

These cookies may be used to:

• Deliver personalized advertisements based on your interests
• Measure the effectiveness of advertising campaigns
• Track conversions and ad performance

Managing Cookies

You can control and manage cookies through:

• Cookie Consent Banner: Adjust your preferences when you first visit the Site
• Browser Settings: Most browsers allow you to block or delete cookies
• Cookie Preferences: Click the cookie icon on our Site to update your preferences anytime

Please note that disabling certain cookies may affect the functionality and features of our Site.

Cookie Management Tool: Powered by CookieAdmin

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing and communications
• Analytics and data analysis
• Customer relationship management (CRM)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Partners

We may share information with:

• General contractors and subcontractors (when coordinating projects)
• Material suppliers and vendors (for project fulfillment)
• Insurance providers (as required for coverage and claims)

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Protect our rights, property, or safety
• Enforce our Terms of Service
• Prevent fraud or abuse

Business Transfers

If D.L. Starr Enterprises Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner with appropriate safeguards.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encryption for data transmission
• Access controls limiting who can view your information
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request transfer of your data to another service provider

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

Nevada Residents

Nevada residents have the right to opt-out of the sale of their personal information. We do not sell personal information.

To Exercise Your Rights

Contact us using the information provided in the “Contact Us” section below. We will respond to your request within the timeframe required by applicable law.

Children’s Privacy

Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

Third-Party Links

Our Site may contain links to third-party websites, including:

• Social media platforms (Facebook, Instagram, YouTube, Twitter)
• Industry organizations and licensing boards
• Supplier and manufacturer websites
• Online review platforms (Google Reviews)

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Email Marketing

If you subscribe to our newsletter or marketing communications, we will send you:

• Company updates and news
• Service announcements and special offers
• Industry insights and tips
• Project showcases

Opt-Out

You can unsubscribe from marketing emails at any time by:

• Clicking the “unsubscribe” link at the bottom of any marketing email
• Contacting us directly at info@dlstarrenterprises.com
• Calling us at (916) 925-3000

Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to your inquiries or projects.

Do Not Track Signals

Some browsers have a “Do Not Track” (DNT) feature that signals websites you visit that you do not want to have your online activity tracked. Our Site does not currently respond to DNT signals. You can manage tracking through your cookie preferences.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records

When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods:

• Contact form inquiries: 3-5 years
• Client project information: 7 years (for warranty and legal purposes)
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)

International Data Transfers

Our business operations are primarily based in California, United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and databases are located.

By using our Site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

• Update the “Last Updated” date at the top of this page
• Notify users of material changes through a prominent notice on our Site or via email
• Obtain your consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Industry-Specific Considerations

As a construction services company, we may also collect and process:

Project-Related Information

• Property addresses and site specifications
• Building plans and architectural drawings (when provided)
• Project timelines and schedules
• Photographs of work sites and completed projects

Compliance and Licensing

• Contractor license verification
• Insurance and bonding information
• Safety certifications (CPR, boom lift, scaffold certifications)
• Prevailing wage project documentation (when applicable)

This information is collected and used solely for the purpose of providing our services, meeting regulatory requirements, and maintaining our professional standards.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

D.L. Starr Enterprises Inc.

Phone: (916) 925-3000
Email: info@dlstarrenterprises.com

Mailing Address:
2320 Downar Way #5
Sacramento, CA 95838

Business Hours:
Monday – Friday: 7:00 AM – 3:30 PM
Saturday – Sunday: Closed

We will respond to your inquiry within 30 days.

Consent

By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

If you do not agree with this Privacy Policy, please do not use our Site or provide us with any personal information.

D.L. Starr Enterprises Inc.
Licensed, Bonded & Insured
Serving Sacramento and Northern California Since 1994

© 2025 D.L. Starr Enterprises Inc. All Rights Reserved.